NQF Level 5 | ID/OFO Code: 101408
Overview
This qualification builds technical computer support, troubleshooting, hardware, software, and IT maintenance skills. It is suited to learners who want to develop a professional pathway in computer support, technical services, IT environments, and technology support roles.
Qualification
NQF Level 5 ID/OFO Code: 101408 Credits: 282 Duration: 18 Months Delivery: Face-to-face / as per QCTO requirements
Career Paths
• Computer technician • IT support assistant • Technical support role • Hardware support technician • Software support assistant • Helpdesk support role
Admission Requirements
- Learner must meet the programme entry requirements set by the relevant body
- Strong interest in computers, IT support, and technical problem-solving
Basic computer literacy is recommended - English communication ability for learning assessments and workplace documentation
- Additional requirements may apply depending on the programme and accreditation rules
Programme-Specific Outcomes
- Develop knowledge of computer hardware and software support
- Build troubleshooting and problem-solving skills
- Support basic computer maintenance and repairs
- Assist with IT support and technical queries
- Understand practices for workplace-ready computer technicians
- Gain confidence in technical support environments
Occupational Qualification:
NQF Level 5 | ID/OFO Code: 101408
NQF Level 5
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